Friday, January 21, 2011

Review of Kingfisher Airlines

Kingfisher is one of the premium Airlines from India and people can find many luxury items included in their flights. Kingfisher operates domestic flights in India with two different names of Kingfisher and Kingfisher Red. Kingfisher Red is economical airline service from Kingfisher which covers small metro cities and tourist destinations. For major cities of India like Delhi, Mumbai, Kolkata, Chennai etc where large numbers of people travel every day, Kingfisher operate its Kingfisher Class for economy Class passengers and Kingfisher First for Business class passengers.

These planes have world class in-flight entertainment system with live TV channels (in some flights) and FM radio stations and they also offer complementary meal on these flights whereas Kingfisher Red flights generally do not have in-flight entertainment system and no complimentary meal on Kingfisher Red flights with effect from 15 Jan, 2011 (though traveller will have option of buying food on board). It was fine experience for me to travel on both these options of Kingfisher Airlines. Food was fine in Kingfisher Class flight while it was very ordinary in Kingfisher Red flight (Now no complimentary food from 15 Jan, 2011). In-flight entertainment systems were working fine except few channel failures.

There was considerable problem with seating arrangements as some seats were bending more backward thus causing problem to passengers seating on back seats. Kingfisher needs to do more regular maintenance of its flights and solve these kinds of problems as they appear. Behaviour of Cabin crew was fine and they were giving proper response to all queries of travellers. Flights were also on time except 10 minutes delay on Delhi-Chennai route. I will rate Kingfisher airline 6.5 out of 10 and hope Kingfisher Airline will take care of problems mentioned above.

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